Press the sticky side of a piece of adhesive cellophane tape on the sensor and then peel it away to collect the dust and dirt particles. Sorry this didn’t help. HP Support – Laptops, Desktop. Register an application when logging on To add an application to the VeriSoft library of passwords and credentials, when logging on using the fingerprint reader, follow the steps below. It will also allow you to alter the behavior of VeriSoft, so that it will either automatically populate passwords and submit them, or populate the fields, but wait for you to submit the information. From this point on, you may use your fingerprint in place of a password for this application. To set up Single Sign On, follow the steps below.

Uploader: Yozshujinn
Date Added: 18 July 2004
File Size: 56.99 Mb
Operating Systems: Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X
Downloads: 16959
Price: Free* [*Free Regsitration Required]

The fingerprint sensor driver is listed. Under System Configurationlook for a Biometric Device option; if it exists, enable it.

The drivers and programs available for one model are not compatible and do not work with other models. This is because the hardware may not be installed on the notebook, or it may be damaged. Select Register New Applicationthen select Next. fingdrprint

Download HP Compaq p Notebook Authentec Fingerprint Driver Free

From this point on, you may use your fingerprint in place of a password for this application. If you share the computer with other individuals, you will need to have a separate Windows Vista user account of your own. Managing and deleting credentials for an individual application If at any point in time you wish to delete or alter a single credential for example, if you mis-typed a password on your initial logon, and you now have two credentials for the same web page or applicationfingerpint may manage your credentials by following the steps below.


Javascript is disabled in this browser.

HP Fingerprint Reader Software. Manually type fingerprjnt your existing user name and password. Removing all your fingerprint credentials from the system If you wish to remove your entire library of credentials and your fingerprints from the system–for instance, because you wish to give your notebook to someone else–you may do so by following the steps below.

Contact HP for technical support or repair service.

This will allow you to log on to your PC with a swipe of a designated finger. It requires me to download a program to get my fingerprint scannrr working!

If prompted, enter your username and password to log onto the computer manually before continuing. Verify that all boxes are checked, except for Do not show hint windowclick Applythen close the window.

Europe, Middle East, Africa. Asia Pacific and Oceania. To make sure the Windows device driver for the fingerprint reader is up-to-date; follow the steps in Updating the device driver. This site in other languages x.

You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

You will be prompted to swipe the same finger across the reader at least four times to allow the software to get an adequate sample of information. Right-click the device, and then finegrprint Properties. Select the current operating systemand then scroll down to Software – Securityand expand the list.


Scannrr the fingerprint reader. Please try again shortly. Once a logon account is registered and you have enrolled a fingerprint in the access manager, you can use your fingerprint to log into those applications and web sites.

HP Notebook PCs – Troubleshooting a Fingerprint Reader (Windows 7, Vista, XP)

The Bioscrypt menu will appear. To set up Single Sign On, follow the steps below. VeriSoft remembers this information and enters it for you when you swipe your finger across the fingerprint reader. You may also edit the properties of any credential from this window by selecting the credential and then clicking the Properties button, or by right-clicking the credential and selecting Properties from the drop-down menu.

Logon accounts contain user’s names and passwords for secure applications and web sites that you register with the access manager. You have successfully cleared your fingerprints and VeriSoft identity from the notebook PC. A finger marked in green has already been registered; different people may select the same finger without any problems.

The Virtual Agent is currently unavailable.

Author: admin