Change the on-board sound setting in the BIOS. A few words of thanks would be greatly appreciated. Can’t hear anything with or without headphones plugged in. Update Driver Software selection in Device Manager. If the fuse is still good, you have a backup fuse.

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If sound problems continue, test the sound hardware using HP hardware diagnostic software. Click Startand type Sound into the Start Search field. Press the F10 key. A few words of thanks would be greatly appreciated.

HP and Compaq Desktop PCs – No Sound from the Speakers (Windows Vista) | HP® Customer Support

View all 9 comments. Connecting headphones to the computer mute other speakers. You can use this information to help determine which connector goes with the speaker pairs that you are using. If the sound connectors for the speakers and microphone are located away from the parallel, serial, or USB ports, the computer has sounnd soundcard.

With the default Playback Device selected, click the Configure fompaq. Install the new fuse, replace the fuse cap, apply power, turn the speakers on, and test for sound. Find and unplug all audio cables from the back of the computer. The Virtual Agent is currently unavailable.

Example of computers with 6 rear audio connectors. This page requires Javascript.

Robzy – Jan 17, at The colors shown in the Speakers Properties window match the connector color on the computer. I checked device manager but there are no driver conflicts and sound devices conexant high definition smartaudio seem to be working.


Ask a question Report. If the fuse is still good, you have a backup fuse. The colors shown in the Speakers Properties window should match the connector colors on the speaker hardware. If the wire inside is separated, has dark spots, or burn marks, replace the fuse. If the computer was upgraded to Windows Vista, you might not be able to use all the features of 6265wa integrated audio device that is compliant with Audio Codec ’97 AC ’97 specifications.

The red circle next to the blue speaker is removed when sound is no longer muted. The steps in this document describe how to troubleshoot and fix the problem when there is no sound at all coming from the speakers.

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If an audio update is not available or the audio problem persists after the update, continue to the next section to update the audio using Device Manager. Click Hardware and Soundand then click Adjust system volume under Sound. If sound is missing from all or one of the speakers, or if the configuration type was changed, continue with speaker setup by clicking Next. I have exactly the same problem and roughly the same solution, the only difference for me, is certain headphone lead’s jack lead’s work half inserted into the socket and some work fully inserted into the socket, also if you have a double ended jack lead with the oppersite end inserted into a amp or some kind of device, you may need to manipulate it in the same way you did originally by moving the lead out slightly and and then back in until you get sound and without breaking the connection.


Otherwise, continue with the next step.

Plugging headphones for a split second restores the speakers. Click Startand type device manager into the Start Search field.

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Make sure each speaker cable is connected to its corresponding connector on the back of the computer. I tried to restart it, reinstall drives, checked in BIOS.

Report Respond to Cazzbags. Disconnect the headphones and reconnect the speakers. If the sound problems continue after using the Fix it Solution, continue with the steps in this document. When done, test again for sound using the same steps as above with the volume control slides.

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